We
don't charge for travelling time but
we
do charge a
call-out fee which is
scaled according to the distance your premises are
located from our Toowoomba office. In addition, we
charge an
hourly rate for the time we have to
spend at your premises. And if we have to replace any
of your hardware components, we charge these
components at competitive prices. You'll
always be advised of the cost of
components before we undertake any replacement.
We have two levels of service: our Next
Day Service (where we guarantee to visit your
premises the next working day) and our 4 Hour
Response Service (where we guarantee to visit your
premises within 4 hours or less of your call).
Next Day Response
Service |
Call-Out Fee:
|
Within 50km
|
$70.00
|
|
50km-150km
|
$140.00
|
|
150km-250km
|
$200.00
|
General Repair
Work (per hour) |
$50.00 to $77.00*
|
Networking
Work (per hour) |
$77.00 to $99.00*
|
Note: Clients who
have maintenance contracts with us attract our
lower hourly rates.
| |
4 Hour Response Service
|
Call-Out Fee:
|
Mondays to Fridays
|
+$50.00
|
|
Saturdays
|
+$100.00
|
|
Sundays |
+$150.00
|
On-Site Work:
|
Mondays to Fridays
|
+$22.00 per hour
|
|
Saturdays
|
+$44.00 per hour
|
|
Sundays |
+$66.00 per hour
|
Note: Fees shown
above are in addition to our normal Next
Day Response rates.
| |